Refund Policy

PAYMENT AND REFUND POLICY NOTE:

Your Credit Card payments will be processed with our Turn-Key Solutions and your credit card statements and receipts for the Internet Streaming purchases will be under SKNNCC

NOTE: We do not accept e-check payments

TERMS OF PAYMENT AND CANCELLATION

Subscriptions and transactions are immediately usable after a successful payment. Refunds are assessed on an indidvual basis. You may sumbit a support ticket from within your account or send an email to refunds@sugarmasonline.com

IF PROBLEMS ARISE

If a payment fails but you notice that your bank account or credit card has been charged nevertheless: Please, send us email at refunds@sugarmasonline.com or info@sugarmasonline.com. In any other problematic situations regarding payment, please use the same email address to contact us first. You may also use the Help Desk feature from within your account.